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Customer Reviews and Testimonials | StoreSmart Self Storage

Excellent facility ! Kamila is wonderful, professional and very helpful ! Thank you!!

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5 stars

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I had my things in storage for 2 years. There were some months I was late on rent, but not once did they make feel like my things were not safe. After 2 years of a 5 bedroom house in storage, it was all intact, no mice, or water. my things are in great shape! Thank you Eric! It’s been a slice!

  • Overall Rating (5.0)
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The new person (Lady), I believe her name is Deb, was very informative. She was multi tasking this morning with multiple customers and made a point of smiling and saying good morning to everyone who walked in. She offered a tour, even though very busy. Customer Service at a very high level. We will be back for the tour in a couple of weeks.

  • Overall Rating (4.8)
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Couldn't be better or friendlier staff! Great service and reasonably priced facility. Clean storage units and lots of room to drive around the lot. Thanks, StoreSmart. I will most definitely recommend you!!

  • Overall Rating (5.0)
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Unit had a small oil stain, but was able to cover it up. Service and access were great!

  • Overall Rating (4.3)
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Eric Bivins was intrumental in helping with my storage needs , regarding size ,price, and a no hassle contract. Good job Eric. See you in the spring...James l.

  • Overall Rating (4.8)
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I had moved from Saskatchewan to Alberta and needed a place to store my household belongings. StoreSmart was the best option by far for several reasons: close by, friendly knowledgeable staff, convenient hours, heated, secure location, clean, down to earth and not pushy. Eric Bivins did a fantastic job of finding me a storage unit to suit my needs and price range. Also when I needed a truck to move items he went out of his way to find the size truck for the job. Excellent customer service and would rent from this location again in the future.

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5 STARS

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We used a Canmore StoreSmart self storage unit this summer and fall. I did a lot of research to find a facility that was close to town and well-priced. This company checked those boxes. Kamilla, the manager, was great! She explained the different options available and the pricing. She made sure that the unit I wanted was pre-booked and then followed through either by emails or by calling me directly. She showed me how to use the alarm system so I could access the locker anytime I wanted. The storage locker was clean and easy for the moving truck to access. Overall, our experience was great - I would absolutely use StoreSmart again.

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4.5stars

  • Overall Rating (4.5)
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Super friendly people to work with.

  • Overall Rating (4.6)
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Only needed a unit for a few months but was completely satisfied with my experience! Ease of storage, ease of access, clean units, great customer service!

  • Overall Rating (5.0)
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Well done Kamila and Frank. Our storage needs were perfectly satisfied by your supportive and professionalhelp. Thank you guys .. see you and will definitely use your storage for our needs again i

  • Overall Rating (5.0)
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This company and the staff went above and beyond to help us and were amazing to deal with. I would recommend them to anyone looking for a storage unit!

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4.6

  • Overall Rating (4.6)
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Very nice, clean and people friendly facility would definitely recommend using this company to all my friends and family

  • Overall Rating (5.0)
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Great Customer Service, great security, decent prices and nice units. Will use this place again for storage!

  • Overall Rating (5.0)
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In the time I was there things were great and the staff very helpful

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Easy access Fair rates Very helpful staff Long term rental over 3 years I moved overseas in 2016, not sure if and when I would come back to Canmore. In the long term rental I downsized as I gave away parts of my furniture, on my annual trips to Canada downsizing even more, staff was very helpful. When finally organizing my final move Kamilla was very helpful again. I wholeheartedly recommend this storage facility.

  • Overall Rating (5.0)
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If anyone requires storage in the Cochrane area StoreSmart is the place to be. Staff are first class and the facility is second to none. Would recommend whole-heartedly.

  • Overall Rating (4.8)
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4.8

  • Overall Rating (4.8)
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Great staff, very helpful. Unit was very clean.

  • Overall Rating (5.0)
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Safe, secure and easy access storage here in Canmore! Definitely will recommend to others.

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5 STARS

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Kamilla is very great at her job and helped me with my uhaul as I don’t have a smart phone. She was extremely helpful and I am very grateful for her help!

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Love the access and ease of getting what I needed.

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I found StoreSmart storage a very professional facility. Staff were always available to help if needed. Storage was clean and snow was always cleared in the winter.

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I always found the storage facility to be clean, well lit, and warm. It has easy access. The staff is very accommodating

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The staff was very helpful with any questions and got back to me on email within a day

  • Overall Rating (4.8)
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Excellent Facility! Very Professional and Courteous Staff. We are still using it!

  • Overall Rating (4.5)
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Having received lots of rain this year, one of the staff members called me because they were concerned my locker may have a leak. I appreciated that they cared so much and to my delight - my locker was just fine and my belongings dry. I find customer service like this very rare. Thank you Storesmart !

  • Overall Rating (5.0)
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I would highly recommend your facility to anyone wanting a safe place to store your household goods. Excellent service!

  • Overall Rating (5.0)
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Couldn’t have been better. Clean, secure, easy to book and easy to move out.

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Was very happy with the quick and professional responses to all questions.

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Great service and very accommodating

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Thank you for your friendly and professional staff. StoreSmart made my life a whole lot easier.

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5 stars

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5 stars!!

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We used Store Smart for our recent move to Cochrane. We found the rates on units to be excellent but what really stood out was the customer service. Eric Bivens was friendly, professional and did a great job of matching us up with a second unit when we overloaded our first one. The facility was clean and always secure when we used it. Will define to use your services in the future Thanks!

  • Overall Rating (4.9)
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5 stars

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Very professional, did the transaction over the phone. Efficient, friendly and professional

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5 STARS

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Never had any problems. The after hours access login in was simple and went smoothly. I will go back if the need arises!

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Felt our things were secure and safe.

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5 STARS!!!!

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The staff there are professional, helpful and friendly - thank you Kamilla and Tony. We will definitely recommend your company to our friends!

  • Overall Rating (5.0)
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I would like to say that Eric and his colleagues provided the best service to me from moving in, to quality options for storage which were clean and easy to access to ease of paying for more months, to offering a bonus to me for my extended stay and then their personal service > their follow up was superb, their personal touch was great, i knew if i needed to change anything they would have an answer. It was such a pleasure entrusting my furnishings and belongings to a company of people who were as kind, helpful, and truly professional as StoreSmart Self Storage. They were honest and reliable above all. Absolutely the BEST and I mean that sincerely. Wendy Kinsey

  • Overall Rating (4.5)
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We have rented space from them for eight years and have only good things to say about them. The facility is secure, clean, and easy to access. The office staff is great to work with. In addition to that, they give a 10% discount to charitable organizations. We highly recommend them.

  • Overall Rating (5.0)
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The place was very clean and easy to access storage unit

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Great unit and easy access !

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Thanks to Kam and Fredie for there help to make my experience easy and without any hassles.

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Wonderful to work with. I went in to the office set it up originally and did not need to take the time to go in to the office again. They even processed my refund the same day I let them know we had everything out. Excellent group

  • Overall Rating (4.8)
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Vety helpful and friendly - easy access to the unit - thanks very much

  • Overall Rating (5.0)
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Overall just a great experience. Even rented a u-haul and it was a fast and friendly. Thanks! Would definitely recommend.

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Big units, friendly staff.

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Easy to deal with. Have used the facility in the past and will again if the need for storage arises.

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5 STARS

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StoreSmart (Cochrane) is an excellent storage facility. The biggest strength is the managerment team; Eric and John. Always friendly, professional and very helpful. The facility is clean with on site carts, washroom facilities and easy access. I would highly recommend StoreSmart Cochrane.

  • Overall Rating (5.0)
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Service and area was superb! Always friendly and efficient. Would highly recommend.

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I would not only use them again, I would highly recommend them to anyone!

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4.8 stars

  • Overall Rating (4.8)
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Would for sure recommend this facility - easy to use, nice friendly staff - no issues

  • Overall Rating (5.0)
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All workers we dealt with at the location behind north Edmonton cineplex odeon theatre were very knowledgeable and helpful! We will definitely use them again when we need additional storage.

  • Overall Rating (5.0)
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Canmore office staff very personable and efficient.

  • Overall Rating (3.9)
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Staff always helpful and efficient. The unit was available when I wanted it and the access is easy. I also used the RV storage and found the same experience. Stress free storage and approachable staff. Thank you.

  • Overall Rating (5.0)
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This honestly has been the best storage facility I have ever dealt with and should the need arise, this location will be my first stop. Kamilla has always been friendly and gone above the call of duty to help me out. I cannot say enough good things about her.

  • Overall Rating (5.0)
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Had a great experience storing my 3 bedroom belongings for a 2 year period. When it was time to move out the manager Eric was very helpful in arranging for a U-Haul truck and re-scheduling to accommodate my schedule. Very professional and friendly facility. I recommend and would use it again.

  • Overall Rating (5.0)
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Super clean and professional environment. Easy access, with all the tools you need to make moving easier. These guys got you !

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5 stars!!

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Thank you for your great service. Such helpful and friendly staff!

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Definitely would recommend, we had no issues and everyone was professional and friendly.

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Greatest experience to deal with! Amazing staff, fantastic facilities!

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Amazing helpful Staff. Would definitely recommend to all my family and friends.

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5 stars!!

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Had a unit at this facility for 3 years never any problems and the staff is phenomenal always there to help.Would give this place a 10 star rating if it would let me.

  • Overall Rating (4.5)
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Super friendly staff, very accommodating.

  • Overall Rating (5.0)
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Units well kept. Would like to see more gravel on lane ways, but overall nice storage units.

  • Overall Rating (4.5)
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Clean and useful facility. Good management.

  • Overall Rating (4.0)
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This business is run very professionaly. When you phone there is always a person to talk to. I rented a couple of different units and both were very clean and in excellent shape. The location of the units are in an area of Canmore that is very, very safe. No need to worry when you go to your unit at any time of the day or night. I would highly recommend these units to anyone.

  • Overall Rating (5.0)
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Clean facility, great rates, convenient location, friendly and helpful service. I will recommend Storesmart Self Storage (Cochrane) and will choose this location for future storage requirements.

  • Overall Rating (5.0)
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Worked great for us. I would use them again.

  • Overall Rating (4.9)
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I found the staff, particularly Monica, to be very helpful, efficient, cooperative in all matters even when we moved things around to various units. The facility is very clean and easy access. They were even very patient and kind when I inadvertently set the alarm off. If I were to return to Red Deer and require a storage facility, they would be the ones I go to. Thank you for your kindness throughout.

  • Overall Rating (5.0)
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I recommend StoreSmart for your storage needs - I was pleased with the service I received. The staff are friendly and courteous. I will return if ever I am in need of another storage unit.

  • Overall Rating (5.0)
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Great customer service, the staff is always friendly and available. If for some reason they don’t answer you the first time they will always call back quickly. Units were nice and clean, convenient location and hours of accessibility. Rates are good and they only charge you for the days you use which is great if you end up moving out early or having to keep a unit a few days extra. The only thing I wish they did better is remove the snow from the storage yard as some spots where they pile snow get pretty tight if you have a trailer. Aside from that, great experience here and I will always choose this place for all of my future storage needs.

  • Overall Rating (4.9)
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StoreSmart Edmonton is my go-to Storage Facility every time I need storage. Great location just South of St. Albert. Amber and her Team do a wonderful job!! Great service, helpful and friendly to boot!!

  • Overall Rating (5.0)
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Great place with very friendly staff. I will continue to use this organization to hep me deal with my storage needs. Thumbs up!

  • Overall Rating (4.5)
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Have rented mutiple units from Storesmart in Canmore always a great experience. units are clean everything works, the building is spotless. highly recommend. WHen one of the doors broke, it was not only fixed quickly but they also swept my unit out!

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5 stars

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Monica and her staff were excellent with their service. They were informative and very helpful.

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5 stars!!

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This is a wonderful facility, with a heated indoors and lots of different sized units. We had a 5 by 10 unit, and it was great. It was perfect and clean and safe. We have nothing but the best thing to say about the staff and facilities at the storage place. On top of that, the rates are so much more reasonable than in Calgary. It is worth the drive to Cochrane!

  • Overall Rating (5.0)
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5 stars

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Don’t hesitate to put your stuff in StoreSmart Self Storage in Cochrane. The people are awesome; the facility is spotlessly clean and easy to access.

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5 stars

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fantastic service and a great price. would highly reccomend them!!!!!

  • Overall Rating (5.0)
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The staff were excellent. We were needing off site storage for months while renovating and this was our first experience using storage and it was terrific.

  • Overall Rating (5.0)
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Met my short term needs. Great location and access.

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5 Stars!!!!

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I have used Canmore Storesmart on separate occasions over the years for both work and personal purposes and find the ease of access, quality of facilities, and customer service to be first rate. They are always helpful and responsive if you have any questions, and are always accommodating and eager to serve your needs. Highly recommended!

  • Overall Rating (5.0)
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24 hours access in to your storage, professional and courteous service done by staff, great prices , recommend clean and heated storage to anyone thank you for keeping my personal things safe

  • Overall Rating (5.0)
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It was great; clean, spacious, easy to access the yard and space to park and unload. The roll up door was easy to use and the locking apparatus worked perfectly.

  • Overall Rating (5.0)
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5 Stars!!

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You are the best,,

  • Overall Rating (5.0)
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Wonderful service. Clean and easy to access. Would use the storage facilities again.

  • Overall Rating (5.0)
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We used StoreSmart for 8 years and had a great experience. It was easy to access. The trollies were always availabe and made moving things in and out so much easier. It was always clean. Staff was always helpful and friendly. Thanks for everything.

  • Overall Rating (4.5)
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4.8

  • Overall Rating (4.8)
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5 Stars

  • Overall Rating (5.0)
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Great service. Of course I couldn't get my stuff moved out by the end of the month. I appreciated the prorated cost for the extra days it took me to move out.

  • Overall Rating (5.0)
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I have used StoreSmart a couple times and both time were great. The staff was so easy and nice to deal with. The pricing was great too. I used 2 different sizes and was very happy with both units. I have recommended StoreSmart to many people and will continue to in the future.

  • Overall Rating (5.0)
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I would like to say all the staff were professional, accommodating and helpful for our storage needs on short notice. I strongly recommend StoreSmart Self Storage to anyone requiring storage needs.

  • Overall Rating (5.0)
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Great experience, stored my Truck there for 2 years. Needed to access/use it about 4 times per month and entering and leaving were no problem. A couple of times the staff helped me when snow was a problem. Great security and I had no issues.

  • Overall Rating (4.6)
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4.5 Stars

  • Overall Rating (4.5)
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I found both the staff and the facilities top notch. This was the first time I had to use storage and it was very easy and affordable.

  • Overall Rating (4.5)
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5 Stars

  • Overall Rating (5.0)
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Strongly recommend this storage place to anyone, we were very pleased. Thank you Eric and staff for such a great experience!

  • Overall Rating (5.0)
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4.5 Stars

  • Overall Rating (4.5)
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I was a client a lot longer than planned but it was a great experience. Days when I forgot that my credit card had expired Eric was always fantastic about it. Glad I'm leaving and saving some money... but sad because it was convenient easy to get to. Thanks for being there when I needed storage! I know where to come if I need some extra storage again!

  • Overall Rating (5.0)
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Been dealing with StoreSmart for 10 plus years and they always are there to help in a professional and timely manner.

  • Overall Rating (5.0)
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Nice facility. The folding door was a bit stiff to open & close.

  • Overall Rating (4.8)
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Excellent experience! Very friendly and knowledgeable staff! Thank you!

  • Overall Rating (4.5)
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I have been using StoreSmart in Canmore for more than 10 years and never had a problem - the buildings and units are clean, kept to an even temperature, and well managed. I feel my belongings are secure. The staff is professional and helpful. I have rented U-Haul trucks at this location several times, and the staff are very accommodating and helpful. I recommend this business without hesitation. -- CM, Canmore, Alberta

  • Overall Rating (5.0)
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Our experience with StoreSmart Storage in Cochrane, Alberta was excellent. Eric is very personable and was vert helpful in getting us set up. The facility is easy to access and is clean with no storage problems. I would highly recommend the facility if you need self storage in Cochrane.

  • Overall Rating (5.0)
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Eric has been very friendly & so helpful to me during this time. I am grateful for this Storage place. Thanks again

  • Overall Rating (4.8)
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5 Stars

  • Overall Rating (5.0)
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Dawn was extremely friendly and helpful to set everything up. We had no issues whatsoever. Would certainly use the facility again if the need arises and recommend to anyone.

  • Overall Rating (4.5)
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At one time I had two 10x24 units and one 10x15. They were clean and well kept. Having access to these units was very convenient as I was a points working around the clock. I wanted to comment on one of the staff at the Cochrane site by the name of Eric. He was a tremendous help as I had to change my bookings a number of times. He was friendly and very fast and efficient. He made my stay at the storage units work very well.

  • Overall Rating (5.0)
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Keep up the good work.

  • Overall Rating (5.0)
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4.5 Stars

  • Overall Rating (4.5)
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Store Smart is an excellent company to work with.

  • Overall Rating (5.0)
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Customer for a year and half and I had a great experience with the people who ran StoreSmart Self Storage and with both the units I used. Definitely would recommend.

  • Overall Rating (5.0)
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5 Stars

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Thank you to Eric and John for their help over the last couple of years. They were great when my situation changed and I needed to change lockers, as well with moving out. I would recommend this facility to anyone. The service and customer care here were top notch. Am grateful for their help.

  • Overall Rating (4.6)
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Fantastic experience, friendly. helpful and very accommodating in all aspects of my storage requirements and rental truck needs. I would not hesitate to use this company in the future, I would most certainly recommend them to others as well.

  • Overall Rating (5.0)
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Opening an account was very easy and clerk very informative about all details. Access to unit was easy by car but a bit trickier to unload the transport especially due to uneven surface with slush and ice in March.

  • Overall Rating (4.8)
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Short but really goid experience.

  • Overall Rating (5.0)
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Excellent service and reasonable rates. Super friendly and helpful staff. Highly recommend for your storage needs.

  • Overall Rating (5.0)
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Very professional staff, friendly and accommodating. Our company has been using this facility for years, and will continue to do so with other rental units.

  • Overall Rating (5.0)
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Great staff to deal with. We had the locker for 2 months and not once did I feel that our stuff was in jeopardy. The unit was clean and overall the whole complex was well maintained. Highly recommended!

  • Overall Rating (5.0)
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Clean and very secure. Always impressed with their customer service.

  • Overall Rating (5.0)
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I used the storage space for the past 3 years. Never had a single issue. Thanks so much for the great service!!

  • Overall Rating (5.0)
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I recently rented a storage unit at StoreSmart for the first time and had a very positive experience. As it was a short-term rental (less than a month), Manager Julia kindly provided me with a prorated rate, which made the rental much more agreeable and affordable. Amber, in the Office, was most helpful too. The online booking was convenient, and the facilities were clean and very secure. I would recommend StoreSmart for your storage needs.

  • Overall Rating (5.0)
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5 Stars

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4.8 Stars

  • Overall Rating (4.8)
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4.5 stars

  • Overall Rating (4.5)
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Awesome service!! Excellent customer service provided by Naimo! Very patient, friendly and helpful in making our storage and household move go smoothly. Well done and thank you Naimo!

  • Overall Rating (5.0)
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Allowing people to pay on their pay day even though the date may move so that you don’t get late fees but overall good experience thank you

  • Overall Rating (3.9)
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We were a first time user of StoreSmart Self Storage and our experience was terrific. The staff were exceedingly helpful and courteous. The facility was clean and we never had any worries leaving our belongings in storage. We would recommend this facility to everyone.

  • Overall Rating (5.0)
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Storage unit was clean, sheltered and secure.

  • Overall Rating (4.6)
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I have used a few storage places over the years but this was the best experience I’ve had yet. It has great access, carts at the entrance, automatic doors that open when your pushing your fully loaded cart out to your vehicle. You can park right beside the doors, no elevator to deal with. The facilities were very clean. On top if it all the price was more reasonable than in Calgary for heated storage. This is a professionally run operation and I would use it again if the need arose.

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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The Cochrane StoreSmart facility is very clean and well managed. Client service was exceptional when I stored my belongings there during a move in December. Thank you! I would highly recommend Cochrane StoreSmart to others.

  • Overall Rating (4.5)
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5 Stars

  • Overall Rating (5.0)
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The customer service at this storage facility is spectacular. They went beyond what would be expected to help me out with anything that was needed and the staff are extremely friendly. The customer definitely comes first here and i highly recommend it as a storage facility :-)

  • Overall Rating (5.0)
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Very friendly service with a best quality

  • Overall Rating (4.5)
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Great work. I had great service and the facilities definitely met my needs.

  • Overall Rating (5.0)
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Smart storage is the best place to go whenever you need a vehicle for moving and a storage room. The Manager is friendly and kind and very approachable. She's gonna give you the best service that she can. Thumbs up!!

  • Overall Rating (5.0)
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We use used Canmore self storage to store our sky gear and save the faff of taking the to and from the UK each season which over a year cost the price of a new set of skis. Maybe in the future they can offer pods just large enough to store skis/boots & clothing at a reduced fee. Overall we have been very happy and would recommend.

  • Overall Rating (4.6)
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Dawn from the Canmore branch was fantastic really helpful and professional.

  • Overall Rating (5.0)
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Naimo was very professional and awesome to deal with. This location has easy maneuverability in the lanes when pulling a trailer and great access to the storage units. I wish all facilities were designed this way. The whole place was well maintained and very clean. The staff are very helpful and friendly and went out of their way to make our loading much easier. Great job Naimo and staff.

  • Overall Rating (5.0)
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Friendly and helpful staff! Great customer service! Would definitely recommend Cochrane StoreSmart.

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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We had no issues with the storage container, site or staff. Everyone that I talked with were friendly and helpful. I would recommend Store Smart to anyone looking for storage units! Thank you for your service !

  • Overall Rating (5.0)
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This was a great facility! The people there are very friendly and will go out of their way to help you out.

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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I highly recommend StoreSmart Self Storage. Friendly staff, knowledgeable, and helpful. The storage are was clean, bright and convenient to access. the platform dolly available and easy to use. Moving supplies available and locks This location is easily accessed from Calgary.

  • Overall Rating (5.0)
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The staff was always friendly and helpful. The entire establishment was always kept clean and was a very good experience. I will definitely be recommending them to my friends and family

  • Overall Rating (5.0)
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Used the Cochrane StoreSmart for two years. Excellent excellent excellrnt

  • Overall Rating (5.0)
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5 Stars !

  • Overall Rating (5.0)
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Amazing experience. Very friendly and understanding employees, will defiantly use store smart again in the future

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5 Stars

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4.4 Stars

  • Overall Rating (4.4)
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Viewed other storage places before choosing this one. Exceptional to the rest. Staff very friendly and professional. Facility is always kept clean and maintened. Definitely recommend. Keep up the great work:)

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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If I was still in Canmore, I'd still have my storage locker. Easy, convenient and affordable way to declutter one's home but still have access to the things you need occasionally. The staff, especially Dawn, have always been very helpful and accommodating any time I needed something or had an inquiry etc. I'd recommend Storesmart to anyone that I know needs or could benefit from the use of a storage locker. Kindest regards, Lisa S

  • Overall Rating (5.0)
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I was able to rent the large size I needed with a few months notice. They accommodated me a month longer than planned without a fuss. Great people and easy access to their secure facility.

  • Overall Rating (4.8)
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John runs a first class facility. He is great ambassador for StorseSmart. If we need extra storage again we will definetly go to StorseSmart Cochrane.

  • Overall Rating (5.0)
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Canmore location is so very professional, nice, approachable.

  • Overall Rating (5.0)
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Excellent customer service. Great Staff!!!

  • Overall Rating (5.0)
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I rented a storage unit and mailbox while waiting for our house to be built. Staff were very friendly and knowledgeable with regards to our needs. Unit was spotless when I received it and during the winter months and spring there were no leaks. Property was always maintained with easy access to storage unit. I highly recommend Storesmart and would use them again. Top notch business and staff.

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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Everything was soo easy. Would use again.

  • Overall Rating (5.0)
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4.8 Stars

  • Overall Rating (4.8)
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Just what we needed and an excellent facility and good service.

  • Overall Rating (5.0)
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Good facility, met our needs for the short time we rented the unit.

  • Overall Rating (5.0)
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Super, great service I would recommend them to anyone and should I need service again I would not hesitate to contact them again thanks.

  • Overall Rating (5.0)
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Great rates. Easy to deal with.

  • Overall Rating (5.0)
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Great service, easy access, and Dawn was very helpful! Would definitely use them again!

  • Overall Rating (4.9)
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Nice, easy and convenient

  • Overall Rating (5.0)
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Both in-person and over the phone, the StoreSmart staff were exceptionally helpful and friendly. The facility was clean and safe, and I always felt that my items were secure. I will definitely come back the next time I need storage!

  • Overall Rating (5.0)
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John was very friendly and helpful. When I signed up I was not told that there was a time limit on reservations. Fortunately John was able to find a unit when needed. Also I was told that 1 month was half price only to find that the policy had changed. I appreciate the refund for the half month unused

  • Overall Rating (4.3)
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Five Stars !!

  • Overall Rating (5.0)
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This was a 5 star experience from start to finish. Dawn and Tony made it so easy - I would have moved in but they said no ;-)). The facility was clean and well managed and the staff are awesome!

  • Overall Rating (5.0)
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Loved the pay for one month get an additional one free. This allowed us ample time to move into the home we recently purchased. Appreciated being able to access our unit any time we wanted. Will book this unit again if the need ever rises.

  • Overall Rating (4.9)
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They were very helpful and the process of moving in and out went very smoothly. I would highly recommend this facility.

  • Overall Rating (4.6)
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I can't thank the staff at Store Smart enough for being so helpful with my storage needs. Being from out of province it was nice to know I could just send an email to you and you would get back to me right away. Anything that I asked you to do was never a problem (such as leaving a key to the unit for staff to give to the driver of the moving company) to closing out the account once the items were picked up and left your facility everyone has been nothing short of amazing! Thanks again and if I ever am in need of storage I would certainly chose your company again or recommend you to others!

  • Overall Rating (5.0)
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When I put my belongings in storage I neglected to bring my own lock. So they gave me one of theirs to use which I don't think was meant to be left there for the whole duration of my stay. However, that's how it turned out. So, thank you guys for your patience.!! Very appreciated.

  • Overall Rating (5.0)
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A wonderful company - professional, delivers on service and promises! Clean, organized, and well run. Customer service is important to them and it was obvious in all that they did to help me.

  • Overall Rating (5.0)
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If I have to I will use this storage facility again. Clean and very kind staff.

  • Overall Rating (5.0)
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I found the site extremely clean, easy to access and the manager excellent.

  • Overall Rating (5.0)
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Great company & staff. Very clean & well taken care of spaces. Would definitely recommend!

  • Overall Rating (5.0)
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Great facility, well maintained and secure. Thanks for a great local option for 11+ years!

  • Overall Rating (4.8)
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5 Stars

  • Overall Rating (5.0)
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5 Stars

  • Overall Rating (5.0)
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Overall great experience. John, the manager, was of great help and very friendly. Facility was always clean and we had little problems getting carts when we were there. Thanks for making our moving and storage time a good experience....

  • Overall Rating (4.9)
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StoreSmart is a well run and effective storage solution. I used StoreSmart in preparation for a move to Red Deer as part of staging our house. It was a very effective way for us to de-clutter in preparation for the sale of our house and store some of our goods in preparation for the move.

  • Overall Rating (5.0)
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4.8 Stars

  • Overall Rating (4.8)
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The staff are very professional and down to earth . I appreciated their great sense of humor while dealing with the stress of moving and the days ordeals. The facilities are immaculately kept and security is top notch, never did I worry about my belongings once locked away. I stored my belonging for over a year and when I returned I was surprised to find no dust on my boxes and everything just the way I left it. A well run business I wish I owned it.

  • Overall Rating (5.0)
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Rental equipment was clean and mechanically sound. Staff was excellent to work and storage facility was clean and very accessible. Based on my recent experience, I would have no hesitation in recommending using this company for all your moving needs. Thx

  • Overall Rating (4.5)
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5 Stars

  • Overall Rating (5.0)
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Big Thumbs Up!!! :) Extremely convenient location. Very well kept , with amazing staff and great rates. Best in Red Deer by far.

  • Overall Rating (4.9)
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Great job - thanks guys! My organisation needed a facility to park a school bus overnight and at weekends. StoreSmart Self Storage were the perfect choice. At all times they were professional, helpful and very quick to respond to any enquiry. I would unreservedly recommend them to anyone needing a storage solution.

  • Overall Rating (4.8)
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4.9 Stars

  • Overall Rating (4.9)
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Friendliest staff. Security on the units is A+. Had our contents there 1 yr with no issues. Would definitely recommend !!!!!

  • Overall Rating (5.0)
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Dawn is always friendly and professional. The site is very clean.

  • Overall Rating (5.0)
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Excellent service. We stored our house furniture for 7 months with no problems

  • Overall Rating (4.9)
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The Canmore StoreSmart facility is clean, secure and easy to access right off the TCH. Prices are reasonable for the region and staff are very knowledgable and quick to help. Highly recommended.

  • Overall Rating (5.0)
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I recently rented a smaller storage unit at the north Edmonton location of Storesmart. I was very happy with my rental experience. The price was very competitive, and the sign-up was easy. Customer service was top notch the whole time. The unit was easy to access and felt safe and secure all the time. I would highly recommend renting with Storesmart.

  • Overall Rating (5.0)
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A great job done. Thank you making it so easy to do business with you.

  • Overall Rating (5.0)
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4.5 Stars

  • Overall Rating (4.5)
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Never an issue. Always helpful and friendly and the units are great. This wasn't the first time nor will it be last time we use this storage.

  • Overall Rating (5.0)
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Staff were fantastic! Dawn was always super helpful whenever I needed and she was always friendly, professional and on point Best experience with storage lockers I've had. Great facility, great staff, excellent prices.

  • Overall Rating (5.0)
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Awesome service. Very secure and clean.

  • Overall Rating (5.0)
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Staff was very professional at all time Excellent service Highly recomend

  • Overall Rating (5.0)
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Thanks John for making our experience with renting a storage unit as well as a U Haul truck such an easy one. You were very helpful and accommodating & we appreciate all you did. The storage facility is well taken care of & clean.

  • Overall Rating (5.0)
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I have rented a storage unit twice from StoreSmart Self-Storage in Canmore and I have to say that they are amazing to deal with. Everyone we spoke with was friendly and knowledgeable. We also rented a U-Haul van this past weekend and again the service was amazing. So whatever your needs - rent a storage unit or rent a U-Haul I would stop in and speak with anyone of the staff members as they are all amazing.

  • Overall Rating (5.0)
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Dawn is supremely customer focused, a joy to work with, pleasant and friendly at all times and super helpful.

  • Overall Rating (5.0)
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I really appreciated the courtesy and the willingness of staff to help me with my storage issues and even accommodated a change I needed which resulted in me renting for an additional 7 months. Staff were great and the facility is excellent.. very clean, secure and very accessible.

  • Overall Rating (5.0)
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awesome place thanks for everything!

  • Overall Rating (5.0)
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Always clean, always secure, always friendly. Have already refered others here, still have 2 units of my own.

  • Overall Rating (5.0)
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5 stars

  • Overall Rating (5.0)
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Great staff and excellent facility. I highly recommend.

  • Overall Rating (5.0)
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I always got in and out easily, whenever i wanted. My stuff was always safe.

  • Overall Rating (5.0)
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Facility always clean and staff are friendly !

  • Overall Rating (4.8)
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I can't say enough good things about John and his team. If you want a very clean and very secure place to store your goods as well as a friendly, helpful, professional staff to assist you, then I highly recommend StoreSmart Cochrane.

  • Overall Rating (5.0)
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5 out of 5 all around. Naimo was great to deal with, always very friendly, helpful and accommodating. Nice clean facility with a convenient location. Highly Recommended

  • Overall Rating (5.0)
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Our experience with StoreSmart Self Storage was fantastic. Jim English was so friendly and helpful to us and treated us absolutely awesome. They are so accommodating and fair in their dealings with the public. We would not go anywhere else for storage needs.You can't go wrong renting with StoreSmart !!!

  • Overall Rating (5.0)
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5-star

  • Overall Rating (5.0)
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Would highly recommend StoreSmart Storage . Clean, easy access,facility. Staff friendly and helpful. Rental vans available. Moving boxes ect available for purchase also. Everything you need at one place! Five Stars*****Rented storage locker, moving van for the day for a very easy move to our storage locker. We move soon and are using the moving company the Smart Storage recommended. Many thanks for a very positive rental storage experience.

  • Overall Rating (5.0)
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5 out of 5 stars!

  • Overall Rating (5.0)
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Everyone that I encountered was very friendly and helpful. The lockers are clean and the price was reasonable.

  • Overall Rating (5.0)
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I would recommend store smart to anyone. Competitive pricing and clean units.

  • Overall Rating (4.5)
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I want to thank the wonderful people at storesmart .U r all the best .U were a blessing to me in my hour of need .So on behalf of my kids and myself thank you .

  • Overall Rating (5.0)
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5 stars

  • Overall Rating (5.0)
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In my business and personal life I have dealt with several storage companies in and around Calgary. Your company hands down is the the best of all of them. Storesmart Cochrane met or exceeded everything I would expect of a storage facility. John and staff were exceedingly professional and an absolute pleasure to deal with. Money well spent.

  • Overall Rating (5.0)
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5 star!

  • Overall Rating (5.0)
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Great staff! Very helpful and easy to do business with. StoreSmart understood how stressful moving can be and we're able to work with me and my needs in a stress free way. Made the whole experience a pleasure.

  • Overall Rating (5.0)
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4.5 out of 5

  • Overall Rating (4.5)
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I would highly recommend StoreSmart. From sign up to check out, everything went extremely smooth. Professional service all the way. Thanks John.

  • Overall Rating (5.0)
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We used StoreSmart for about a year. The facility is great, our locker was protected from the elements. We were able to access our locker whenever we wanted. John and his staff are awesome, they are always eager to help. A1+++ Positive Rating!

  • Overall Rating (5.0)
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The facility was always very clean. It was secure and well lit.

  • Overall Rating (5.0)
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Good service and good location in Sherwood Park. U-haul location is an added bonus.

  • Overall Rating (4.6)
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Helpful staff, competitive pricing and easy access to the storage room.

  • Overall Rating (5.0)
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This company is the best for service that I have seen in a long time. They were very helpful and supportive. They were able to provide the exact space that i needed. I would highly recommend this company.

  • Overall Rating (4.8)
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Highly recommend this storage facility. It is easy to access, clean and bright. Easy to move into and out. Staff is always pleasant and accessible.

  • Overall Rating (4.4)
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Staff was very helpful and always available whenever I had questions. The storage was very clean and easily accessible. I would definitely rent a space with StoreSmart Self Storage again! Thanks team :)

  • Overall Rating (5.0)
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We could not ask for anything better ,clean facilities, friendly accommodating staff nice facilities. I would recommend it to every one .

  • Overall Rating (5.0)
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Dawn was outstanding and helpful. She also helped setting up my Uhaul rental.

  • Overall Rating (4.9)
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Very friendly, Reasonable price, Convenient.

  • Overall Rating (4.0)
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Very friendly and helpful staff. Storage locker was clean.

  • Overall Rating (5.0)
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I love the round-the-clock access, as I was essentially using the storage unit as my garage while between apartments. I was able to come and go when needed. It made life easier.

  • Overall Rating (4.5)
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4 stars

  • Overall Rating (4.0)
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Friendly, efficient and accommodating. The staff are great and very helpful. Lot was alwa

  • Overall Rating (4.9)
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My Mother had a 6 week transition between houses when she decided to move this fall She is 84 years old and wanted to handle her move herself. She went to Self-Storage in Cochrane and the staff assisted her in everyway to her satisfaction. With boxes and a heated storage locker as well as friendly advice. Her move was a complete success. Thank you Self-Storage. Sincerely, Garney Baker

  • Overall Rating (5.0)
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Staff excellent, friendly . Didn't have size of unit I required, offered a larger unit at same price. Quick registration and termination. I was not able to give proper notice of termination, this did not cause any issue. JH

  • Overall Rating (4.8)
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I found John and the staff at Store Smart in Cochrane to be very helpfull and polite. They went out of their way to accomodate and I was extremely happy with the entire experience. Thanks boys.

  • Overall Rating (5.0)
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There was always easy access to our unit. We could get into our unit day & night, seven days a week. The hallways & storage unit was well lit. There were trolleys available when we needed to move heavy loads. The parking lot was kept clear with lots of space to park. Staff was always very helpful. We liked that we could purchase packing supplies directly on site, as well.

  • Overall Rating (5.0)
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Store smart is a great storage facility!

  • Overall Rating (5.0)
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Excellent personal people, treated so nice. Great place

  • Overall Rating (5.0)
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Excellent staff & top rate service. Staff was very helpful & ensured all my storage needs were met in a timely manner. Fast & efficient service, highly recommended this location to all that require a storage service

  • Overall Rating (5.0)
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Liked location convenience, easy entry and availability of carts for moving stuff.

  • Overall Rating (5.0)
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The staff and facility at SmartStore were just great! I never had to worry about the security of my locker and the buildings were super clean. Having access to trolleys made moving in and out very easy. I would definitely use them again.

  • Overall Rating (5.0)
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I enjoyed a very pleasant experience during my requirement for using these storage facilities. while I only needed one of the smaller storage units, encountered no issues and staff were very accommodating in meeting my needs.

  • Overall Rating (4.8)
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4.8/5.0

  • Overall Rating (4.8)
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The gentleman were very accommodating for storage and renting transportation. they did very well with multiple customers that were there in person and on the phone. The email reminders were handy. the facility is very clean!

  • Overall Rating (5.0)
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Friendly staff, easy access, clean

  • Overall Rating (5.0)
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The staff were always kind, even when I forgot my password more than once. The place is clean and easy to access. I especially appreciated being able to vacate at any time and be reimbursed the balance of the month I did not use. An excellent selection of moving materials, too! Thank you

  • Overall Rating (5.0)
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5 stars

  • Overall Rating (5.0)
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4.8/5

  • Overall Rating (4.8)
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Great location. Close to all amenities. Great service.

  • Overall Rating (5.0)
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Been a customer on and off for 7 years, always feel safe, always clean, easily accessible, with U-Haul to boot. I'll be back!

  • Overall Rating (4.9)
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4.8-star rating.

  • Overall Rating (4.8)
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The staff were always friendly and professional to deal with. Access to the facility met all my expectations. If the need arises in the future, I'd go back in a heart beat.

  • Overall Rating (5.0)
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They were very helpful and They helped to make it the most cost effective experience. I would go back and recommend them to anyone. Thank you to the staff!! Well done!

  • Overall Rating (5.0)
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Great staff helped through some tuff times with the fire in fort Mac .Monica is the greatest !! I think anyone looking for a storage unit near or far should take a look here in redeer . greatest staff ever .Monica ur the greatest !!thank u !!

  • Overall Rating (4.8)
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Exceptional!

  • Overall Rating (5.0)
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Really helped me when I needed a place on short notice, very friendly and professional

  • Overall Rating (5.0)
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5 stars!

  • Overall Rating (5.0)
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great storage facility, clean and safe helpful and prompt if any issues came up

  • Overall Rating (5.0)
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Good Service.

  • Overall Rating (4.5)
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Very friendly and helpful staff. Would not hesitate to recommend this facility.

  • Overall Rating (5.0)
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Very friendly and accommodating staff, a very secure facility. Highly recommend. Have Used this facility for years, top Notch Staff, polite and helpfull . clean, organized and safe facility. Thanks guys! Bob B

  • Overall Rating (4.8)
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Had great service at both your Red Deer and Edmonton facilities. The team at store smart were amazing to deal with and the facilities were exceptionally clean and well maintained. Would definitely recommend them to anyone needing storage services.

  • Overall Rating (4.6)
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Jeff , after we sold our Canmore condo ( due to old age) we put some stuff in your storage facility until we had a chance to pick it up . As it happened we did not get to pick it up for a couple of years and finally asked Bow Valley Moving to ship it to us. The stuff arrived today and after two years in your storage facility, everything was in perfect condition. Thank you to you and your people for all your help.

  • Overall Rating (5.0)
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Awesome people to deal with, great location, super easy access to unit and trolley units available to move things in and out. Clean and well lit. Highly recommend this storage facility.

  • Overall Rating (5.0)
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I was so impressed with StoreSmart, the facility was clean. The people were so easy to deal with. It was one of the best experiences I have had in the service industry.

  • Overall Rating (5.0)
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The staff was very pleasant and professional. Not knowing any about storage, they taught me how! Good job guys! Keep up the good work! Evacuting fromFort McMurray wild fire, you made our lives easier!!

  • Overall Rating (5.0)
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Super staff. Very helpful, Jeff was great.

  • Overall Rating (5.0)
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A very coordinated and cheerful atmosphere. I would highly recommend this storage facility to all new clients.

  • Overall Rating (4.9)
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I will definitely recommend this place to others.

  • Overall Rating (4.8)
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Naimo, and the other staff, are super friendly and great to do business with. I've used this facility twice and have recommended it to friends and on a Facebook site...

  • Overall Rating (5.0)
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Sharon helped me and was very polite and professional! I got evacuated from Fort Mac and she did her everything to help me out and it was very much appreciated! If I ever needed a storage unit again I would deffantly be coming back ! Thanks so much appreciate everything you helped me with!!!

  • Overall Rating (5.0)
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I would recommend this location to anyone, I will definitely be telling friends and family about my positive experience

  • Overall Rating (5.0)
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The staff were friendly. They waited for us even after office hours to make sure that we got in upon arrival after a long drive from BC.

  • Overall Rating (5.0)
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5 stars.

  • Overall Rating (5.0)
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5 out of 5.

  • Overall Rating (5.0)
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5 stars!

  • Overall Rating (5.0)
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5.0 stars

  • Overall Rating (5.0)
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Everyone was wonderful, stress free and very accommodating to my needs. I will certainly use your storage again. Thank you.

  • Overall Rating (5.0)
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5.0 star review

  • Overall Rating (5.0)
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Highly recommend StoreSmart..Had my furnishings there for 3 years..Any questions I had were answered quickly. Never ever had a problem.

  • Overall Rating (4.8)
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I have used many storage facilities and this was hands down the best!

  • Overall Rating (5.0)
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Staff are very friendly and helpful.

  • Overall Rating (4.9)
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I had nothing but great service from friendly staff. I would highly recommend this place!

  • Overall Rating (5.0)
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5.0 star rating.

  • Overall Rating (5.0)
  •  

Very,very satisfied with the service I received in the 3 years I had my storage unit.

  • Overall Rating (4.6)
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Jeff and Randy were both warm and welcoming upon arrival. Very thorough on explaining the contract and rules of Store Smart. The building is always clean and tidy. Jeff even helped move my items to storage! If I ever need a storage unit again in Canmore, I will definitely look for Jeff and Randy at Store Smart.

  • Overall Rating (5.0)
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Everyone I dealt with was most helpful and professional.The person I had dealt with saved me time and money by giving me many ideas unsolicited.

  • Overall Rating (5.0)
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I would give a 5 in all sections but I found the prices to be too high. Insurance was added on top of the already high prices.

  • Overall Rating (4.3)
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We used Store Smart for nearly 4 years to store our son's furniture from his time at university. The facility was heated and always clean as well we have been very impressed with the staff and the timely responses we received to any questions. If we needed storage again we would definitely contact StoreSmart first!

  • Overall Rating (4.8)
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Found it very expensive. No extras like water cooler for drinks, etc.

  • Overall Rating (2.5)
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Excellent, friendly service and great storage facility. Easy access for even the big tractor-trailer unit that brought our stuff to the facility. Would definitely use it again.

  • Overall Rating (4.5)
  •  

Very clean, secure units.

  • Overall Rating (4.8)
  •  

Very clean and secure location with friendly staff. Very accommodating and easy to access as well.

  • Overall Rating (4.4)
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I would highly recommend.

  • Overall Rating (5.0)
  •  

We have used StoreSmart in Canmore for many years now and are very satisfied. We have had to change unit sizes a couple of times over the last year and the staff have been quick to respond and very helpful in identifying the best available unit to fit our needs. Thanks for providing this absolutely essential local service - great work!

  • Overall Rating (4.4)
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Everyone was friendly, patient and helpful. Sorry, I don't recall the fellow's name who helped me retrieve my keys when they fell and got wedged under my seat - he was great. :) I would like to applaud Monica for the kind, personal and sincere tone of all email correspondence. It's nice to feel that one's patronage is truly appreciated. Thanks so much for the great customer service!

  • Overall Rating (5.0)
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The facilities are modern and clean. The staff was professional, professional and amiable. They were always pleasant, welcoming and ready to help or answer any questions. I recommend Storage Smart.

  • Overall Rating (4.8)
  •  

I rented a storage unit in Canmore for a year. The second time I have used their facility. It is a clean, secure well run operation.

  • Overall Rating (5.0)
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We needed interim storage space during a move to another town. As it was a very busy and stressful time, I really appreciated the quick response and set up by the staff of our storage unit. In less than a half an hour, I had access to the perfect sized unit. Questions submitted by email were answered immediately. The premises were clean and modern and secure and fully accessible according to my schedule. I highly recommend this company.

  • Overall Rating (5.0)
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Our experience at Store Smart in Cochrane has been excellent from the office staff, the online experience and the availability of packing supplies on site for purchase. I was SUPER excited to find out we could also rent a U-Haul there too!! The office hours are perfect and the after hours access simple to use. The place is clean and well kept. It was great dealing there during a stressful time. NO extra stress. THANK YOU!!

  • Overall Rating (4.9)
  •  

We have used storage places for 20+ years for both personal and business needs and are really impressed with the level of service and amenities at your facility. Thanks too for helping us with the U-Haul arrangements and making everything worry free. Staff, access hours and security are great!

  • Overall Rating (5.0)
  •  

Have had no issues with staff or storage unit.

  • Overall Rating (5.0)
  •  
  • Canmore

    • 110 Bow Meadows Cres.
      Canmore, AB
      T1W 2W9
    • Phone:
      (403) 621-1302
      U-Haul:
      (403) 812-0532
      Fax:
      (403) 609-2041
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Cochrane

    • 22 Griffin Industrial Pt.
      Cochrane, AB
      T4C 0A2
    • Self-Storage:
      (587) 317-5505
      U-Haul:
      (403) 851-0924
      Fax:
      (403) 851-1893
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Edmonton

    • 13432 143 Street NW
      Edmonton, AB
      T5L 5A9
    • Self-Storage:
      (587) 400-6766
      U-Haul:
      (780) 454-3622
      Fax:
      (780) 482-2772
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Red Deer

    • 29 McKenzie Crescent
      Red Deer County, AB
      T4S 2H4
    • Self-Storage:
      (587) 802-0270
      U-Haul:
      (403) 340-1309
      Fax:
      (403) 343-7512
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Sherwood Park

    • 61 Broadway Boulevard
      Sherwood Park, AB
      T8H 2C1
    • Self-Storage:
      (587) 805-0568
      U-Haul:
      (587) 745-0367
      Fax:
      (780) 416-1258
    • This email address is being protected from spambots. You need JavaScript enabled to view it.